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Connect by Flexeserve to “change hot food operations forever” at lunch! 2023

Flexeserve, the world’s leading hot-holding manufacturer and food-to-go specialist, is showcasing exciting new products alongside the next revolution in hot food – cloud-based service, Connect.

Flexeserve’s team of world experts in food-to-go will be at Stand L571 at the lunch! Show, ExCeL London, 27­–28th September, demonstrating how Connect – launching later this year – can help operators sell more and waste less at every location.

Connect by Flexeserve is changing hot food operations with live demos at the lunch! Show 2023
Flexeserve’s new cloud-based service, Connect

Warwick Wakefield – Director of Customer Experience, said: “We are more excited than ever to bring our wealth of innovations and expertise in hot-holding to foodservice operators at our 11th lunch! Show.

“We’ll also be showcasing how our newly evolved Flexeserve Solution helps customers further advance their hot food operations – reducing food waste and improving operational and energy efficiency. Connect by Flexeserve takes this all-encompassing service to the next level – it will change hot food operations forever.”

Presenting … Connect by Flexeserve

Flexeserve’s latest innovation sees them become the first hot-holding manufacturer to incorporate and embrace cloud connectivity.

With its UK exhibition debut, Connect by Flexeserve is a new cloud-based service that enables operators to control and automate units remotely, and collate performance data to see an entire “hot food operation like never before”.


Visitors to Stand L571 will see the future of hot-holding with interactive demos of Connect to showcase its incredible capabilities. You can also vote for it at the show in the Innovation Challenge.

Dirk Wissmann, Operational Support & Development Manager, said: “Connect is a giant leap for the industry, with huge potential for our customers to realize the full benefits of true hot-holding and what a hot food operation can be.”

Flexeserve Solution and experts

Operators can optimize their hot food program efficiently, sustainably and profitably with the industry’s only hot-holding service, Flexeserve Solution, newly evolved for 2023. The service, delivered by Flexeserve’s experts, comprises six key elements: Technology, Food, Culinary, Packaging, Implement and Connect. The team guides customers through this journey to revolutionize their operations.

Flexeserve's hot-holding experts will be at Stand L571 demonstrating how Flexeserve Solution transforms hot food operations

Core aspects of Flexeserve Solution will be showcased on the stand, with demonstrations featuring real food. This will be led by Flexeserve‘s dedicated UK & Ireland team: CFSP-accredited Holly Francis – Head of Customer Development, Dirk Wissmann – Operational Support & Development Manager and lead expert on Connect, Billy Eatenton – Head of Culinary and Kristian Ward – EMEA Key Account Manager.

NEW! High capacity, under the counter

Flexeserve will also be launching its latest hot-holding product – Flexeserve Hub Undercounter. Supporting operators back-of-house with operational efficiencies at its core, Flexeserve Hub is the only unit that can hot-hold batch-cooked ingredients, complete dishes and whole packaged food orders for unrivaled hold times, versatility and energy efficiency.

Flexeserve launches new Hub Undercounter at the lunch! Show 2023

Flexeserve Zone celebrates 10 years

The world’s #1 heated display and winner of the Queen’s Award for Innovation 2022, Flexeserve Zone has been revolutionizing hot food operations for 10 years. Royal recognition of this flagship range of multi-temp hot-holding units is testimony to its proven reliability and game-changing impact on the world of food-to-go.

Winner of the Queen's Award for Innovation 2022, Flexeserve Zone is celebrating its 10-year anniversary
Flexeserve Zone – winner of the Queen’s Award for Innovation 2022

Start your journey

Visit Stand L571 to discover how Flexeserve Solution can revolutionize hot food operations, with its unique equipment and expertise.

Warwick concluded: “We have so much to show foodservice operators, but we’re also keen to listen.

“We understand today’s hot food pain points and we’re here to solve them. Only Flexeserve, with our team of world experts in food-to-go, can take you on the journey to an efficient, sustainable and profitable hot food operation.”

If you’re visiting lunch! 2023, you can book a meeting with Flexeserve or get in touch with the team to discuss your requirements by clicking here.

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