• Specifications

          Flexeserve Zone is available in a range of sizes. Select the unit that works for your business, premises and product range.

        • View specifications
        • Benefits

          Flexeserve Zone offers a compelling range of benefits which revolutionise the way you serve food and run your business.

        • See the benefits
        • Customisation

          Use our accessories to make Flexeserve Zone yours while improving visibility and increasing capacity and operational efficiencies.

        • Make it your unit
        • Resources

          Download further information, detailed specifications, user guides and more.

        • View resources
        • Specifications

          Flexeserve Zone Rear Feed is available in a range of sizes. Select the unit that works for your business, premises and product range.

        • View specifications
        • Benefits

          Flexeserve Zone Rear Feed offers a compelling range of benefits which revolutionise the way you serve food and run your business.

        • See the benefits
        • Customisation

          Use our accessories to make Flexeserve Zone Rear Feed yours while improving visibility and increasing capacity and efficiencies.

        • Make it your unit
        • Resources

          Download further information, detailed specifications, user guides and more.

        • View resources
        • Specifications

          Flexeserve Hub is designed to deliver the maximum internal volume for its small footprint. Select a unit for use front or back-of-house.

        • View specifications
        • Benefits

          Flexeserve Hub offers complete versatility and a range of benefits that can transform how you prepare and sell hot food.

        • See the benefits
        • Customisation

          Adjustable shelving and accessories allow you to shape our simple, flexible Flexeserve Hub around your hot food.

        • Make it your unit
        • Resources

          Download further information, detailed specifications, user guides and more.

        • View resources

Queen's Award for Enterprise: Innovation 2022

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For parts requests, please contact our logistics partners.

For UK and Europe:

First Choice Logo

For North America:

Parts Town Logo

For all service and maintenance requests, please contact Flexeserve.

[e] customer.support@flexeserve.com
North America (toll-free): [t] 833 955 8300
UK and RoW: [t] +44 (0) 1455 638300

Operating hours (UK time)

Monday–Friday: 8:30am–4:30pm
Weekend: 8:30am–4:30pm

Outside of operating hours

Your call will be diverted to a dedicated messaging service.

To enable a speedy solution, please have the following information at hand ...

1

Serial number

The serial number is detailed on the rating plate, located on the top rear of the unit – or on the side of the control panel, located behind the pull-down panel in the base of the unit.

2

Details of the fault

E.g. Zone 1 is not reaching temperature (the more detail you can provide here, the more likely a first-time fix can be achieved).

3

Store contact name / store address / telephone number

To advise on-site time and who we report to upon arrival at the store.

4

Access time

Please let us know when we can gain access to the unit.

5

Photograph

Please provide photographs, where possible, of the front of the unit and control panel powered on, if safe to do so.

Flexeserve Zone 4 Tier control panel

Our accreditations and memberships

UKCA certification logo CE certification logo CB certification logo ETL sanitation listed logo ETL listed logo Conforms to Standard UL 197 and NSF-4. Certified to CSA Standard C22.2 No. 109. Queen's Award Greater Birmingham chamber of commerce logo Greater Birmingham transatlantic chamber of commerce logo British American Bussiness Council Texas FEA logo NACS Supplier logo NAFEM logo The British Sandwich & Food To Go Association Specifi logo