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Flexeserve announced as LeicestershireLive’s ‘Business of the Year’

The world’s leading hot-holding manufacturer and food-to-go experts scored twice at Leicester’s King Power Stadium on 26th October, with a double win at the LeicestershireLive Business Awards 2023.

Flexeserve has won ‘Business of the Year’ and the ‘Global Britain Award’ at the prestigious awards night hosted by Olympic silver medallist, Iwan Thomas MBE. Regarded as the industry’s Home of Hot-holding, Flexeserve partners with the likes of Asda, Greggs, Pret, Sainsbury’s and many more.

Partners (employees) from across the business attended the annual event, which aims to “celebrate success, recognise achievement and highlight the innovative people and companies throughout Leicestershire who are putting their region on the map.”

Certificate and award for Business of the Year and the Global Britain Award, presented to Flexeserve at the LeicestershireLive Business Awards 2023
Leicestershire Live 2023 awards for Business of the Year and Global Britain Award, presented to Flexeserve

Jamie Joyce, Global CEO of Flexeserve, said: “We’re very humbled to have won these awards on a spectacular night for our team and the local business community. In recent years, we’ve developed into a truly international business, as we advance the world of food-to-go. This has been driven by all that our team achieves here in Hinckley, Leicestershire – a shining example of this county‘s potential.

“In 2021, we won LeicestershireLive’s Award for Excellence in Manufacturing – it was an amazing feeling for our team to receive such well-deserved recognition. Returning in 2023 to be named Business of the Year and win the Global Britain Award, which acknowledges our international success, is just incredible.”

Flexeserve, Business of the Year

Flexeserve saw off fierce competition from well-respected local businesses to be crowned 2023’s Business of the Year, sponsored by Aspire Pharma. In the opening lines of the submission for the award, Flexeserve stated:

“Our unique foodservice equipment and expertise is reducing energy usage and eliminating food waste, whilst improving the quality of hot food available to consumers around the world.”

[L-R] Jamie Joyce, Global CEO of Flexeserve being presented with the Business of the Year 2023 award by Cliff Fung, Director of Integration & Transformation, Aspire Pharma
[L-R] Jamie Joyce, Global CEO of Flexeserve being presented with the Business of the Year 2023 award by Cliff Fung, Director of Integration & Transformation, Aspire Pharma
This statement summarises the scale of impact that Flexeserve is having within a wide range of foodservice sectors and, subsequently, on the way people eat.

Over recent years, the business has developed in all aspects, establishing itself as the global leader in hot-holding. This has included progressing its manufacturing capabilities, increasing market presence, driving sales growth and expanding sustainability credentials in pursuit of net zero by 2030.

In addition to this, Flexeserve has also committed significant resources to its development as an employer. A brand of The Alan Nuttall Partnership, an Employee Ownership Trust, Flexeserve has been on a journey to embrace its employee ownership, enhancing the support it provides its Partners. Flexeserve has introduced a range of industry-leading benefits and created team facilities that enhance wellbeing and provide an empowering, social and collaborative environment.

Going Global

The Home of Hot-holding was also recognised for its international achievements with the Global Britain Award, selected from a shortlist that included Access Group and Watches of Switzerland.

Being presented with the Global Britain Award 2023 are [L-R] Warwick Wakefield, Director of Customer Experience for Flexeserve; Jamie Joyce, Global CEO of Flexeserve; Dave Hinton, President of Flexeserve Inc.
Being presented with the Global Britain Award 2023 are [L-R] Warwick Wakefield, Director of Customer Experience for Flexeserve; Jamie Joyce, Global CEO of Flexeserve; Dave Hinton, President of Flexeserve Inc.

As part of its global strategy, Flexeserve has established its American subsidiary, Flexeserve Inc., and launched its U.S. HQ and Culinary Support Center in Southlake, Dallas, Texas. These milestones form the next step in a long-term strategy to develop its support for customers across the Americas and capitalise on its largest market for potential growth.

This new facility includes the cutting-edge Culinary Support Center, an extensive showroom featuring a wide range of Flexeserve equipment, and fully-equipped Studio and Training Room – each installed with the latest digital technologies for customer collaboration and remote demonstrations. The U.S. HQ is also home to a new team of American hot-holding experts, led by its President, Dave Hinton.

Collection of images of Flexeserve's new U.S. HQ and Culinary Support Center in Southlake, Dallas, Texas
Flexeserve’s new U.S. HQ and Culinary Support Center in Southlake, Dallas, Texas

In addition, Flexeserve has also progressed its strategy for all international markets. The evolution of its network of reps and approved distributors ensures that the business can consistently deliver the world’s only hot-holding service, Flexeserve Solution. This service enables foodservice operators to enhance their hot food operation sustainably, efficiently and profitably.

Warwick Wakefield, Director of Customer Experience, said: “Flexeserve is the hot-holding partner to major international brands, such as Pret, Circle K and Yo! Sushi. We’re proud to represent the very best in British manufacturing and be the world leader in our field of grab-and-go hot-holding.

“Over the past year, we’ve strategically developed our international sales infrastructure, flown the flag at exhibitions around the globe and established our U.S. footprint in Dallas. These commitments to our export growth drove our entry for the Global Britain Award, and to win it is incredible!”

A big thankyou

Members of the Flexeserve team receiving the Business of the Year award at the LeicestershireLive Business Awards 2023
Members of the Flexeserve team receiving the Business of the Year award at the LeicestershireLive Business Awards 2023

Jamie concluded: “I want to thank our entire team at Flexeserve – these awards are the result of every Partner’s contribution to our success. The wide range of investments we’ve been making are only possible due to our exponential growth – which is, of course, driven by our Partners. This is the epitome of what it means to be an Employee Ownership Trust, which defines who we are. We’re grateful to LeicestershireLive for recognising our culture, progress and vision.”

For more information about Flexeserve and how we can help you sell more and waste less, please contact us.

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