Advancing the world of food-to-go

Jamie Joyce

Global CEO

With almost 25 years’ service and having worked up from junior apprentice, Jamie is now responsible for driving the continuous growth of the business, as well as maintaining our impeccable track record in delivering world leading hot food-to-go solutions. Having been part of the team that brought our flagship Flexeserve Zone to the market, his knowledge of the product and the industry is second to none.

My favourite Flexeserve hot food-to-go: Al forno lasagne and garlic ciabatta.

Mick Steele

Technical Director

Mick is the world-leading design engineer in heated air cycle technologies for heated display units. Mick has 30 years of experience in designing and innovating the company’s international product range, cumulating in the Flexeserve family of foodservice equipment. This creation of unique patented technologies is the result of a passion for ingenuity and product evolution that is pioneering the solutions available to the worldwide foodservice industry.

My favourite Flexeserve hot food-to-go: Pulled pork and quinoa pot.

Dave Hinton, CFSP

President – Flexeserve Inc.

Dave is President of Flexeserve Inc., responsible for overseeing and developing our presence in North, Central and South America. With his extensive experience in the foodservice equipment industry and unique vision, Dave supports our existing accounts and identifies new markets. This means we can help more operators to sell more and waste less hot food.

My favorite Flexeserve hot food-to-go: Salmon on a bed of rice, followed by any dessert!

Warwick Wakefield

Director of Customer Experience

As our Director of Customer Experience, Warwick is responsible for all Sales and Marketing functions and the entire customer interface. Formerly our in-house Development Chef, Warwick has helped make the Flexeserve customer experience what it is today. He brings with him an extensive knowledge of food types, packaging materials, consumer demands and a strong understanding of operational challenges – ensuring you receive a comprehensive service.

My favourite Flexeserve hot food-to-go: Teriyaki salmon with wild mushrooms and sticky rice.

Michael Torrescano

VP Sales – Flexeserve Inc.

Michael is VP of Sales at Flexeserve Inc. and responsible for supporting our customers and our vast network of rep partners, authorized dealers, distributors and key stakeholders. Having worked in many aspects of foodservice, including culinary, operations and manufacturing, Michael has a tremendous depth of understanding of requirements, challenges and current trends. He is instrumental in helping operators sell more and waste less with Flexeserve Solution.

My favorite Flexeserve hot food-to-go: Sausage, egg and cheese breakfast sandwich!

Patrick Walker

VP Technical Service – Flexeserve Inc.

Patrick Walker is VP Technical Service at Flexeserve Inc., delivering our best-in-industry aftersales support to customers across the Americas. With his extensive experience in both sales and service, Patrick is responsible for developing our reliable and responsive service network to maximise unit uptime, helping operators to sell more and waste less.

My favorite Flexeserve hot food-to-go: Pizza – any toppings!

Holly Francis

Head of Customer Development

As Head of Customer Development, Holly is responsible for developing new and existing business in the UK, as well as identifying new routes to market. With over 15 years of sales experience in the foodservice industry, Holly is highly effective at nurturing customer relationships and providing each customer with the right equipment

My favourite Flexeserve hot food-to-go: Loaded dirty fries.

Billy Eatenton

Head of Culinary

Billy is an experienced sales manager with 25 years in the food and catering industry. His background as a trained chef within some of London’s busiest restaurants means that he truly understands the competitive advantage that comes from using our technology. This wealth of knowledge and experience makes Billy highly adept at identifying the potential that Flexeserve Zone and Flexeserve Hub can hold for you.

My favourite Flexeserve hot food-to-go: Protein breakfast pot with a soft runny poached egg.

Adam Dyer

Director of Culinary – Flexeserve Inc.

Chef Adam is Director of Culinary for Flexeserve Inc., supporting our customers and reps across North, Central and South America from our Culinary Support Center. With a rich career that includes 30 years in foodservice and roles in naval aviation, Chef Adam brings a unique blend of culinary and technical expertise to delivering Flexeserve Solution.

My favourite Flexeserve hot food-to-go: Poached eggs.

Dirk Wissmann

Operational Support & Development Manager

Dirk collaborates with and assists our customers in improving their operational processes. Before his role at Flexeserve, Dirk had worked at the pioneers of grab and go, Pret A Manger, for 23 years. In that time, Dirk progressed from his role within the New Shop Openings team to Senior Equipment Manager and was fundamental in the evolution of Pret’s hot food operation.

My favourite Flexeserve hot food-to-go: Pineapple Pizza

Kristian Ward

EMEA Key Account Manager

As EMEA Key Account Manager at Flexeserve, Kristian is responsible for managing key customer accounts in Europe, the Middle East and Africa. With his extensive experience in operations, Kristian is also well placed to support our network of distributors within this region.

My favourite Flexeserve hot food-to-go: Chicken katsu curry

Katie Brewer

Office Manager – Flexeserve Inc.

Katie Brewer is Office Manager for Flexeserve Inc., supporting our sales and marketing functions and playing an instrumental role in the creation of our Southlake HQ. Highly experienced in operations as well as client and financial management, Katie regularly liaises with our customers, distributors, rep groups and dealers.

My favourite Flexeserve hot food-to-go: shitake mushroom risotto.

Barbara Culwick

Export Sales Executive

Barbara supports our export function and our international distributors by managing requirements, shipments and documentation. Barbara ensures that your experience as an international Flexeserve distributor or customer runs as smoothly as possible. This includes handling the full range of export documentation, including commercial invoices, shipping notes and certificates of origin, as well as managing customs clearance.

My favourite Flexeserve hot food-to-go: Macaroni cheese with hock ham.

James Hayes

North America Operations Manager

James heads up our North American operations, having worked for us for over 18 years and managed many major Flexeserve customer accounts around the globe. His variety of experience with us makes him ideal to develop the Flexeserve business in North America.

My favourite Flexeserve hot food-to-go: Sausage and egg brioche.

Amanda Zia

North America Operations Executive

Amanda supports our North American operations and works with our Partners to assist key customers with the fulfilment of their requirements. Her experience in export sales makes her highly adept at ensuring timely, accurate delivery of our units to the customer and the completion of necessary documentation.

My favourite Flexeserve hot food-to-go: Veggie falafel wrap

Alan Nuttall | 1942–2022

Founder

A pioneer of retail environments, Alan founded The Alan Nuttall Partnership Ltd and wholeheartedly served the business for 56 years before taking a less active role in 2022. Starting in 1966, Alan grew the Partnership into the largest, most diverse, employee-owned retail and interior display, and foodservice solutions business in the UK.