Flexeserve achieves three ISO certifications for excellence

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Flexeserve is now a Living Wage Employer

Flexeserve – a brand of The Alan Nuttall Partnership, an Employee Ownership Trust – has become an accredited Living Wage Employer.

Industry leaders in hot-holding and food-to-go, Flexeserve has recognised and addressed the true cost of living, by paying all its Partners (employees) at least the Real Living Wage. ‘The Home of Hot-holding’, which helps its customers sell more and waste less with its unique equipment and expertise, has joined 14,000 companies in the UK officially classified as Living Wage Employers.

Lockup of the Living Wage Employer logo, a Flexeserve Partner in the production area assembling a heated display, and a montage of their hot-holding units

Partnering with global retailers, Flexeserve is a team of passionate innovators that believe in staying at the forefront in all aspects of business, and this new accreditation ensures Flexeserve supports its team in the best way possible.

Leading by example

Flexeserve made the announcement during this month’s UK Living Wage Week, the annual celebration of the Living Wage movement.

Jamie Joyce, Global CEO of Flexeserve, said: “We are immensely proud to lead our industry in a variety of ways and, importantly, to now be an accredited Living Wage Employer. This demonstrates our commitment to supporting each of our Partners in their wellbeing and helping them achieve their potential.

“In addition, we have other accredited Living Wage Employers within our supply chain, and this means a great deal to us – knowing that our products are the work of people that are supported in this way.”

Lockup of headshots for Jamie Joyce, Global CEO of Flexeserve; and Hayley Evans, Head of People for The Alan Nuttall Partnership

What is The Real Living Wage?

The Real Living Wage is the only UK wage rate based on the actual cost of living. Annual rates are calculated by the Resolution Foundation based on a basket of everyday goods and overseen by the Living Wage Commission. Accreditation is awarded by the Living Wage Foundation to employers who pay this as a minimum.

Hayley Evans, Head of People, said: “The cost of living has increased significantly in recent years. Paying every Partner at least the Real Living Wage is about delivering a quality of life for everyone in our team and recognising that each one of us contributes to our success.”

Partners in progress

Flexeserve has focused on developing the support it offers its team – truly embracing employee ownership. It has done this through designing industry-leading benefits for all employees and investing in dedicated Partner facilities.

As part of the Partnership’s ‘Achieving Balance’ initiative, Flexeserve introduced pioneering benefits and policies – cementing it as a leading employer within manufacturing. These improvements have included standardised hours, breaks and pay; an industry-leading pension; equal Partnership dividends for all; an enhanced maternity and paternity policy; and mental and occupational health support.

Flexeserve's state-of-the-art production facilities

Jamie concluded: “There are many ways in which a business can support its team, and we know the results speak for themselves. However, achieving this nationally recognised accreditation is a formal and fundamental step for us and one we believe more businesses should adopt.

“With remuneration that reflects today’s living costs, we’re helping to reduce a stress that most of us experience – directly improving wellbeing. This is just one of the ways we help our team.

In addition to providing a range of industry-leading benefits, we’ve also created facilities such as a refurbished working environment for all Partners, a Wellbeing room, The Hive – our state-of-the-art breakout area, and The Academy training facility. Together, these create an empowering, social and collaborative environment, and a culture that you can feel as you walk in the door.”

If you’d like to discuss how Flexeserve can help you sell more and waste less, click here.

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Our accreditations and memberships

UKCA certification logo CE certification logo CB certification logo ETL sanitation listed logo ETL listed logo Conforms to Standard UL 197 and NSF-4. Certified to CSA Standard C22.2 No. 109. ISO 9001, ISO 14001, ISO 45001 Real Living Wage logo Greater Birmingham chamber of commerce logo Greater Birmingham transatlantic chamber of commerce logo FEA logo The British Sandwich & Food To Go Association MAKE UK MAKE UK, The Manufacturers' Organisation Alcamus logo Specifi logo AutoQuotes